Reputation audits

How do you:

>> track how your corporate reputation looks through an external ‘lens’?

>> assess how well targeted key messages have been?

>> strengthen relationships with strategic partners?

A cost effective tool is an independent telephone/video survey of your external ‘critical friends’, to understand more about what external partners and competitors think about you, your reputation and ‘brand’.

MLR experience includes:

• Informing corporate Communication Audits through targeting MPs, Councillors, senior council managers and other local partners (e.g 50 interviews were conducted for Liverpool Housing Trust).
• Sector-specific communication strategies (e.g social housing reputation, communications and relationship assessments – e.g. for Contour Homes).