Outcomes, Impact & Needs Analysis

Needs assessment is an undervalued stage in improvement planning, often due to decision makers being reluctant to invest resource on 'what we already know'. 


However service needs change rapidly - technology creates both better access and barriers, and the pandemic has created untold stress and new 'needs' for service user and provider alike.


The impact of interventions and service outcomes are not always straightforward to monitor and track - evolving with changing behaviour, consumer expectations and demand.



MLR>> have a track record in gathering and then translating ‘needs’ into relevant recommendations for change. We have undertaken numerous impact analysis exercises (for example, with asylum seekers and refugees in 2020), and applied outcome assessment in various settings - for example, for Liverpool CitySafe in looking at the impact of community safety grants.


Our needs assessment, impact & outcome services include:

  • Needs assessment co-design 

  • Impact framework creation

  • Outcome reporting

  • Undertaking population-based and strategic needs assessments


For more information, or to discuss potential projects, please get in touch.

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